Sun Country Hearing has been open in Estevan for several years now, and the business’ clients are grateful to have such a company in the Energy City.
Bill Kapiczowski is an Estevan resident who has had some hearing difficulties for several years. He went to a hearing clinic at St. Joseph’s Hospital, but they left the community. At that time, Kapiczowski was facing trips to Regina for his hearing appointments.
“Then I happened to see in the Mercury the advertisement for Sun Country, and I figured I would give them a try,” said Kapiczowski. “I think it was a time when I needed new hearing aids; I think my other ones were worn out. So I tried them and it’s been nothing but a good experience with them.”
Kapiczowski has been a Sun Country client for about six years, which means he started shortly after they opened.
In his case, Kapiczowski often has minor work that needs to be completed. He’ll go in for five or 10 minutes, and the staff will be excellent, very friendly, and accommodating and professional. Without the local clinic, he’d have a drive of more than two hours in each direction.
Sun Country has done everything for him, from hearing tests, which happen every couple of years, to adjusting the hearing aids on the spot.
“If I were to go in there today, and ask them to adjust my hearing aids, they would do that, and they provide all of the other services like batteries and maintenance for the hearing aids,” he said.
Having quality hearing has enhanced his life. Hearing aids won’t replace his original hearing, but they can pick up a lot, and obviously they’re much better than nothing.
Kapiczowski hopes Sun Country Hearing will be around for a long time to come.
Gil Blackstock has been a client for about half a dozen years. Hearing aids have enhanced his life, because he can hear things he couldn’t previously.
“You hear more of the conversation. You’re not always guessing about what they’re saying and stuff like that,” said Blackstock.
It’s great to have a clinic like Sun Country Hearing in Estevan, so he doesn’t have to make trips to Regina.
“Down here, they know you. They know who you are. You walk in, it’s much friendlier. It’s great having them here. Whenever I need anything, I just give them a call. They can fit me in or else sometimes I just pop in. The service is fantastic.”
When he goes to a restaurant drive-thru, not only does he hear the intercom clearer, but he can hear the scratching of the window when it goes up and down.
Not only is Sun Country Hearing the place where he purchases his hearing aids and his batteries, and gets a checkup on his hearing, but he can get cleaning products for the hearing aids, wax guards and have ear wax removed. The staff has connected his phone’s Bluetooth to his hearing aids.
“It’s great service. They call you by your name. They know who you are,” he said. “Whenever I need something or have questions or have a problem, they fix me up there right away. I don’t have to travel to Regina, which costs a fortune these days in fuel.”
Sun Country Hearing has locations in Estevan and Yorkton. In addition to meeting the needs of customers, they are active in the community, and they recently held their annual fundraising barbecue, raising $1,000 for the Estevan Family Resource Centre between support from the community and matching the donations.
